Hi, I'm Sachin.

I've written 125+ essays sharing lessons learned from over a decade here in Silicon Valley as a product manager and startup founder.

Get my monthly essays on product management & entrepreneurship delivered to your inbox.

Video: Developing a Continuous Feedback Loop

Video: Developing a Continuous Feedback Loop
Slides: Developing a Continuous Feedback Loop
Essay: Designing Your Product's Continuous Feedback Loop

Earlier this year True Ventures invited to me to speak at True University, their annual conference for portfolio companies. I decided to expand upon an essay I originally wrote in 2016 about developing a continuous feedback loop for your product with detailed case studies of how I have implemented such a feedback loop for my current startup, Notejoy, as well as while leading LinkedIn Sales Navigator. Wanted to share the video, slides, and original essay from that talk.

Podcast: The Notejoy Journey

Podcast on SoundCloud

Ravi Sapata recently interviewed me for his Yours Productly podcast in a mega 2 hour discussion on my journey building Notejoy, the collaborative notes app for your entire team, that we launched just a few months back.

Meet Notejoy, a better way to organize team docs

Today I’m excited to announce the launch of the productivity app my co-founder Ada and I have been building over the last 2 years. Meet Notejoy, a better way to organize team docs.


The Hierarchy of User Friction


As product designers we spend a lot of time trying to understand user friction and solve for it in the products we build. Doing so is absolutely critical to delivering delightful experiences for our users. I find though that sometimes teams are only perceiving and solving the most basic forms of user friction and aren't taking on some of the harder to perceive yet incredibly important higher level forms of friction that users are experiencing. So I wanted to share how I think about the hierarchy of user friction and provide examples and best practices for solving for each.

User friction is really anything that prevents a user from accomplishing a goal in your product. I categorize user friction into a hierarchy of three levels: interaction friction, cognitive friction, and emotional friction. Interaction friction is what I hear talked about most often amongst product designers, but the higher levels of cognitive friction and emotional friction are equally important to solve for to build a great user experience.

Top 75+ Resources for Product Managers


I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. I still believe these remain the very best resources on the topic. So I wanted to share the collection of posts I've curated in Notejoy over the years from incredible practitioners, writers, and thought leaders across the industry both in and outside of product roles.

I've organized this collection into several sections, starting with product management 101. I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. Each section covers the best practices for each of these four dimensions of product management. I then have a section on product leadership, which is important for all product managers, but especially for senior folks looking to advance in their career. And finally, I include a set of resources for managing a career in product management. In order to provide a comprehensive resource, I've included a few of my best posts at the bottom of each section.

The best way to take advantage of this collection is to dedicate 10-20 minutes each day to read through a post or two and work your way through the whole collection. Once you have you'll undoubtedly have a deep understanding of the role and what it takes to be a great product manager.